Ancelia by TeiaCare: Technology Supporting Care at Our Nursing Home RSA Arzaga
Caring for an older person means being present, observing, listening, and recognising even the smallest changes that may indicate a need, a difficulty, or a situation requiring greater attention.
Today, technology can help care professionals carry out this task by providing them with new tools that complement their professional experience and knowledge of the residents.
With this objective in mind, at our nursing home we have chosen to introduce Ancelia by TeiaCare, a technological solution based on artificial intelligence and the use of optical sensors within residents’ rooms, designed to support staff in caring for and monitoring residents.
Additional support in everyday care
Daily life in a nursing home is made up of many different moments: rest, sleep, movement, time spent in one’s room, daily activities and, of course, the care provided by our staff.
In this context, having access to useful information about what is happening can help make care even more timely, attentive and personalised.
Ancelia supports care professionals in monitoring certain events and situations that may occur during the day or night, helping them identify more quickly any circumstances that may require attention.
Technology therefore becomes an additional tool supporting staff observation: it does not make decisions on behalf of care professionals, but provides them with additional information that can help them assess a situation and, when necessary, respond more quickly and with greater awareness.
Technology and human presence: working together to provide better care
When discussing artificial intelligence applied to the care of older people, it is important to make one fundamental point clear: no technology can replace human relationships.
Care begins with human interaction.
It is the experience of our care professionals, their sensitivity, their knowledge of each resident and their ability to understand individual habits, needs and vulnerabilities that make a difference every day.
This is precisely why we have chosen to see technology as an ally: a tool that can support those working in our nursing home by providing additional assistance in observing and managing everyday situations.
The aim is not to reduce human presence, but to enable our care professionals to devote even greater attention to people and their individual needs.
Technology, safety and respect for the individual
Introducing technological tools into residents’ living spaces also requires particular attention to privacy, dignity and the protection of the individual.
For this reason, the use of Ancelia forms part of the procedures and measures adopted by our nursing home to ensure that technology is used exclusively to support care, while respecting the people who live here.
The presence of sensors should not be understood as a form of surveillance for its own sake. Their purpose is care-related: to provide staff with useful information that can help identify situations requiring attention and contribute to greater resident safety.
Even when using the most innovative technologies, one principle remains fundamental to us: safety must always go hand in hand with respect for privacy, dignity and the individuality of every person.
Every resident is different
No two older people are the same, just as no two care pathways are identical.
Some residents are more independent, while others require greater support; some sleep peacefully, while others may be more active during the night; some have well-established routines, while for others a change in behaviour may be something that deserves particular attention.
For this reason, a model of care that is genuinely centred on the individual cannot be the same for everyone.
Having access to information about a resident’s daily routine can help staff better understand their needs and place what happens during the day and night into the appropriate context.
Technology therefore adds another level of information to the professional assessment provided by our care team, helping us provide care that is increasingly tailored to each individual.
Innovation means making a tangible improvement to the quality of care
The introduction of Ancelia represents another step forward in our nursing home’s ongoing commitment to innovation in care.
For us, innovation does not simply mean introducing new technologies.
It means asking whether and how a particular tool can make a tangible contribution to the work of our care professionals, the safety of our residents and, more broadly, their quality of life within our nursing home.
Technology has real value when it can become a discreet part of everyday life and contribute to a system in which professional expertise, organisation, attentiveness and human relationships remain central.
This approach also characterises the other services provided by our nursing home, from healthcare assistance to physiotherapy services, all focused on the wellbeing and individual needs of our residents.
The individual always remains at the centre
Artificial intelligence can process information, identify certain events and provide new tools to support care.
But it is people who care for people.
This is the principle that also guides our approach to innovation.
With Ancelia, we want to provide our care professionals with an additional tool that can help them perform their work even more effectively and contribute to creating an environment in which residents can feel cared for, protected and respected as individuals.
For us, the future of care does not mean choosing between technology and human relationships.
It means using technology to give even greater value to those relationships, to the professionalism of our staff and to the time devoted to caring for each person.
For a nursing home, this is what innovation truly means: using the opportunities offered by today’s technology to make a tangible improvement to the wellbeing of the people entrusted to our care and to the quality of the care we provide.
Comments