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Up Religious Observance As a structure belonging to the Jewish Community of Milan, the RSA Arzaga, open to all Lombard citizens, bases its activity on the principles and traditions of the Jewish religion. Religious observance is taken care of with the performance of regular functions on Saturdays and other Jewish holidays and related entertainment activities. Cultural lessons and activities related to the study of Judaism are regularly scheduled with the collaboration of the rabbinical office. The observance of the kosher diet (food rules) is placed under the supervision of the Chief Rabbi of the Jewish Community of Milan, in respect of which foods that are not certified kosher cannot be introduced into the structure. In compliance with all religious convictions, residents adhering to other confessions can ask for religious assistance from members of their faith. Up Back to Services

Il servizio include la prima colazione, il pranzo, la merenda e la cena, che vengono preparati ogni giorno presso la cucina della Casa, attrezzata per la produzione di menù kosher. Il pranzo e la cena sono composti da diverse portate e comprendono acqua e vino. Up Catering The service includes breakfast, lunch, snack and dinner, which are prepared every day in the kitchen of the house, equipped for the preparation of kosher menus. Lunch and dinner consist of several courses and include water and wine. The weekly menu is prepared according to the principles agreed with the Health Management and is made known daily to all residents sufficiently in advance, (variations are however accepted, on request) by posting in the common areas and reading by the staff. Special diets must be prescribed by the doctor. Satisfaction checks are periodically carried out and, as far as possible, interventions aimed at increasing guest satisfaction with regard to the catering service are implemented. Particular attention is paid to the nutritional needs of fragile residents, through the supervision of specific parameters and focused interventions, when necessary. Meals are served at the following times: Breakfast : from 8.30 to 9.30 Lunch : in the restaurant at 11:45 am; in the dining rooms on the floors at 11:30 am. Dinner : in the restaurant at 18:30; in the dining rooms on the floors at 6.15 pm. Sono periodicamente effettuate verifiche di gradimento e, nei limiti del possibile, attuati interventi volti ad un incremento della soddisfazione degli ospiti per quanto riguarda il servizio di ristorazione. Particolare attenzione è dedicata alle esigenze nutrizionali dei residenti fragili, attraverso il presidio dei parametri specifici e interventi focalizzati, quando necessari. I pasti sono serviti nei seguenti orari: Prima colazione : dalle 8.30 alle 9.30 Pranzo : in sala ristorante alle 11:45; nelle sale pranzo ai piani alle 11:30. Cena : in sala ristorante alle 18:30; nelle sale pranzo ai piani alle 18:15. Up Back to Services

L'assistenza fisioterapica e garantita a tutti i residente della RSA Arzaga di Milano. Le attività di fisioterapia vengono svolte in gruppo oppure in base ad un piano personalizzato. Up Physiotherapy Physiotherapy activities can be carried out individually or in groups. Individual activities are carried out on the basis of the needs of each individual Resident and are scheduled at specific and defined times for each individual. Collective or group activities include gentle gymnastics and movement-therapy courses, yoga and other activities, even for small groups. The physiotherapy service is responsible for the range of walking aids and, together with the prescribing doctor, requests these aids for those who need them. Physiatric evaluation for aids prescription takes place within the RSA. Up Back to Services

La documentazione necessaria per presentare domanda è la seguente: ​ Domanda di ingresso Scheda sanitaria scheda di valutazione da rischio covid Up Admission Rules The documentation required to apply is as follows: Application for entry Health card Covid risk assessment sheet An essential pre-requisite for entry is to be resident in Lombardy. The elderly person, their family members or contact persons can make an appointment for a preliminary interview and to get to view the rooms of the residence and its activities, with the Head of the social area and / or with the Management Director from Monday to Friday from 9.00 to 16.00 by calling 02 91981 or by writing an email to direzione.rsa@com-ebraicamilano.it . Up Back to Contacts The evaluation of the admission application is carried out by the multidisciplinary team consisting of: Health Director, Management Director, Nursing Coordinator and Head of Social Services. The entry authorization is made official by the Medical Director. Following the positive assessment of the application, the person concerned or his family members, are contacted to organize together the day and methods of entry.

È fornita assistenza infermieristica sulle 24 ore, assistenza farmaceutica in linea con quanto prescritto dal servizio sanitario regionale e tutti gli ausili opportuni (ausili per incontinenti, ossigenoterapia, ausili per la cura e prevenzione del decubito.) Up Nursing 24-hour nursing assistance is provided, pharmaceutical assistance in line with what is prescribed by the regional health service and all appropriate aids (incontinence aids, oxygen therapy, aids for the treatment and prevention of decubitus) are provided. Up Back to Services

La nostra Residenza per Anziani della Comunità Ebraica di Milano, è un luogo di accoglienza e protezione per tutte le persone anziane che necessitano di un particolare supporto. ​ Le nostre competenze, unite ai nostri valori di sempre, si riflettono in tutti i servizi che offriamo e nei piccoli gesti di ogni giorno. About us Structure There are 60 rooms in total of which 42 doubles and 18 singles all equipped with a private bathroom. Each room is equipped with a telephone. All the rooms are air conditioned. There are living rooms fitted with TV, spaces for occupational activities, gyms and reception lounges for relatives placed throughout the various floors. A hall is used for religious functions and holiday celebrations. The structure is equipped with 5 lifts (one of which mounts stretchers) inside the RSA there are spaces reserved for social happenings and social life, personal care and support and auxiliary services. The building is surrounded by large green spaces where you can walk or simply linger to enjoy nature in our Healing Garden . We also have a "small vegetable patch" that can be taken care of by our guests, even if they are unable to walk, because it is has wheelchair access. Our residence is a welcoming place for all the elderly people who need special support outside their family context. Our values, aimed at supporting elderly people in difficulty, are reflected in all the services we offer and in the small every day attentions. All our long lasting experience and skills are available to the resident and his family, in order to convey a sense of wellbeing throughout the stay in our structure. Our Team Structure Manager Daniela Giustiniani Sanitary Manager Flavio Galli RSA Councilor Luciano Bassani Religious Observance and Kasherut Rav Alfonso Airbib Rav David Sciunnach Marco Gesuà Sive Salvadori Yisroel Rodal Care Coordinator Aster Di Bella Nursing Coordinator Silvia Solimine Administrative secretary Ivana Rolando Barbara Correnti Admission and Social Area Aldo Pira Physicians Massimo Coen Chiara Gori Adriano Grauso Lucia Sandri Albert Via Physiotherapists Falchetti Isabella Gabriele Vitali Educators Lucia Zecca Laura Lafergola Matteo Fioravanti Reception Aldo Pira Lorenzo Allegretti Simone Crepaldi Yehonatan Avrilingi Technical and Maintenance Department Piero Ticozzi Massimo Marchetta Laundry and Cloakroom Caterina Mallozzi Tetyana Katalkina

PRIVACY POLICY Information pursuant to the European Data Protection Regulation n. 679/2016 This page describes how RSA Residenza Anziani Arzaga Jewish Community of Milan , with headquarters in via Arzaga 1, Milan, (also referred to hereinafter as “we”), as Data Controller, collects and processes your personal data through the site. Attention to privacy, confidentiality and the protection of users' personal data represent our precise corporate commitment. In fact, we treat your personal data with the utmost care and in compliance with the applicable privacy and security regulations (in particular the General Data Protection Regulation EU 679/2016). WHAT DATA DO WE COLLECT AND PROCESS? The personal data we process is the information that you voluntarily decide to provide us, in response to a contact request or to ask us a question. When you send a request through the appropriate form, we will invite you to provide us with identification and contact data (such as name, surname, email, telephone number) to better manage your needs and easily give you feedback. Personal data may also be of a sensitive nature, depending on the information you decide to release in the contact form or by voluntarily sending documentation accompanying your request. In particular, it should be noted that sensitive data consists of any descriptions of pathologies, health conditions or indications on the sexual life that the user describes in the communications addressed to us. To protect your rights and freedoms, we ask you not to release sensitive information or send files that may exceed what is necessary for us to complete your request. FOR WHAT PURPOSES DO WE USE YOUR DATA? 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Molteplici sono i servizi offerti dalla nostra RSA, per conoscerli tutti vi invitiamo a leggere la nostra Carta dei Servizi. Services There are many services offered by our Arzaga Residence, we invite you to read our Service Charter. Service Charter Rooms More Medical Assistance More Physiotherapy Assistance More Educational and Entertainment Activities More Social welfare service More Nursing More Catering More "Healing Garden" More Additional Services A vast range of services are available to satisfy the wishes of our guests. ALTRI SERVIZI Cloakroom and Laundry Services The laundry and ironing service of guests' clothing, bed and bathroom towels is included in the fee. Dry Cleaning services for non-water-washable clothing are subject to a fee. Religious Observance As a structure belonging to the Jewish Community of Milan, the RSA Arzaga, which is accessible to all Lombard citizens, bases its activity on the principles and traditions of the Jewish religion. More Personal Care Services Hair care and nail cutting is a service provided periodically by ASA / OSS staff. The following services are available for a fee: Professional hairdresser, man and woman: Manicure and aesthetic pedicure. These services are available upon reservation. Cloakroom and Laundry Services The laundry and ironing service of guests' clothing, bed and bathroom towels is included in the fee. Dry Cleaning services for non-water-washable clothing are subject to a fee. Opening Visiting Hours common rooms and various floor levels CONTACTS The residence is normally open from 08.00 to 20.00; Currently, for the Covid rules in force, it is possible to access only by reservation.

Il servizio viene garantito 24 ore su 24 dagli operatori socio assistenziali che hanno il compito di supportare ed aiutare l’ospite in tutte quelle attività che non è più in grado di svolgere autonomamente. Up Social welfare services The service is guaranteed 24 hours a day by the social assistance staff who have the task of supporting and helping the guest in all those activities that he or she are no longer able to carry out independently. Up Back to Services

Healing Garden, è noto che bastino solo 3-5 minuti di esposizione alla vista di un paesaggio dominato da alberi, fiori per iniziare ad abbattere i livelli di stress, ansia ed entrare in uno stato di rilassamento. L’healing garden affrettare la guarigione o migliorare la qualità della vita delle persone malate. Up Healing Garden it is known that only 3-5 minutes of exposure to a landscape dominated by trees and flowers are sufficient to begin to reduce the levels of stress, anxiety and enter a state of relaxation. We hope that our healing garden will hasten healing or improve the quality of life of sick people. A therapeutic garden is a green space specifically designed for the physical, psychological, social and spiritual needs of the people for whom it is intended. The garden is "alive" all year round thanks to non-toxic and native botanical species and able to attract and host pleasant and friendly animal species, such as birds, squirrels, fish and butterflies, making it suitable for both passive users sitting in contemplation to relax, and to active users, for example through garden therapy and plant cultivation. During the summer it is possible to participate in gardening activities in the work area where specifically designed boxes allow comfortable access to the elderly even in wheelchairs The project plans to animate our therapeutic garden all year round with non-toxic botanical species capable of attracting and hosting animals such as birds, squirrels and butterflies, making it stimulating both to passive users sitting in contemplation to take in the fresh air, and to active users to whom ortho-therapy, plant cultivation and motor rehabilitation activities are prescribed. Up Back to Services

How to contribute Your donations will help improve and make the stay of all your loved ones more comfortable. Donations You can choose how to make your donation. RSA Arzaga thanks you! in person Ask for information at the Residence reception. Online We also accept donations with PayPal. Bank transfer Suitable for a one-time contribution. INTESA SANPAOLO HEADED TO: JEWISH COMMUNITY OF MILAN COD. IBAN: IT96M0306901789100000002327 BIC: BCITITMM 5x1000 Donate your 5x1000 to our community by filling in the appropriate box in the tax return (all models) with the tax code / VAT number of the Jewish Community of Milan: 03547690150. Volunteering If you want to volunteer Click Here Become a Sponsor Partner Become part of our Partner Team with donations, goods and services of any kind. RSA Arzaga thanks you! Do you want to become a Partner? Fill in the form First name Last name E-mail Company / Society / Association Message I agree to the Terms and Conditions View terms of use SEND Message sent correctly.

Presso la RSA sono regolarmente presenti 6 medici (compreso il Direttore Sanitario) ognuno con la propria differente specialità. In generale, ogni giorno, è presente il Responsabile Sanitario per visite, supervisione, programmazione e controllo delle attività medico – infermieristiche. Up Medical assistance At the RSA there are always 6 doctors available (including the Medical Director) each with their own different specialties. In general, the Healthcare Manager is present every day for visits, supervision, planning and checking of medical and nursing activities. In addition, one of the other doctors of the health team is always present on a daily basis to carry out visits and prescriptions to the residents. The medical service has been organized by appointing the figure of the core referring physician per single floor. 24-hour medical assistance is ensured with an affiliated medical guard and presence of the residence' doctors during the weekend and all holidays. Doctors are always available for one-on-one interviews with family members, by appointment or telephone. Specialist medical visits For specialist visits and diagnostic tests, personalized visits to external structures or in-house are carried out on the recommendation of the family doctor, according to the conditions of the resident. Up Back to Services